How Does Mogu Integrate With ERP, POS, and E-Commerce Systems?

If you're running an ERP, POS, or e-commerce platform and looking into complying with e-Invoicing, here's the short answer: Mogu connects to the systems you already have. Whether it is through direct upload, API integration, or SFTP integration; what works for you depends on how your business already captures data, we don’t look to replace what you have.

Here's how each one works, and who it tends to suit best.

Direct PDF Upload: The Fastest Way To Get Started

This is the most straightforward option, and it's what most of our 100+ active clients use today. There's no integration work required on your end - you simply drop your soft copy PDF invoices into the Mogu portal, we send them to LHDN for validation, and the validated document comes straight back to you in a matter of seconds.

If you're getting started with e-Invoicing and don't want to manipulate any of your internal systems just to comply, this is usually the lightest entry point. Most of our clients start here and move to an API integration or automated SFTP drop later, once volume or their automation needs expands.

API Integration: Built For High-Volume, Real-Time Businesses

API integration takes more work to set up than the two other options, but nearly all of that work happens upfront.

The first phase of implementation is where most of the time is used up, since your outgoing data packets often need adjusting to include all the required LHDN fields. Once that alignment is done on both sides, the day-to-day process runs on a low friction model.

On your side, this usually means your IT team sets up the connection, maps the required data fields, and handles any firewall or security configuration. We provide the API documentation, credentials, and technical support throughout the integration process.

As an example, we employ the API integration method for two large water utility companies, processing 2 million+ B2C invoices through LHDN MyInvois and back, a pipeline that has been running continuously since the e-Invoicing mandate rollout in August 2024.

SFTP Integration: For Businesses That Already Move Data In Batches

SFTP integration sits between the two options above: your systems connect directly to our SFTP server, and from there the process is the same as the PDF option: your invoices are sent to Mogu, sent to LHDN MyInvois for validation, and sent back to you.

This tends to suit businesses that already have batch file-transfer processes built into how they operate and would rather plug into an existing workflow than build a new real-time API connection just for e-Invoicing.

We support a big Oil & Gas logistics company that do fuel distribution using the SFTP integration option.

You Also Choose How You Get Your Invoices Back

Regardless of which option you opt for, the output is flexible too. You can receive your validated invoice data:

1. as an API callback with the details in XML format,
2. as a validated PDF stamped with the LHDN returned QR code,
3. automatically by email with the validated PDF and QR code attached.

What Happens After You're Live

Once the initial setup is done - whichever option you're on - the day-to-day process runs seamlessly. If something does come up, that's not left for you to untangle: our managed services team steps in and works through the issue with you directly, so ongoing operation stays hands-off rather than something you must monitor yourself.

And if you ever want to check in yourself, you can always log into the Mogu portal to view how your documents are being processed as well as track updates, and statuses, download reports, master data and review status trails,all in one place.

Staying Compliant As LHDN's Requirements Change

LHDN updates its requirements from time to time and keeping track of that isn't something we expect you to do.

Whenever there's an update, the Mogu team reviews it and updates our system accordingly. In most cases, that's the end of it — you don't need to act upon it. It's only if the update requires a change to your own source data that we'll reach out directly to let you know exactly what needs adjusting.

How Long Does Implementation Actually Take?

It depends on your company's existing processes, workflows, and the type of data you're working with, but most implementations take anywhere between 2 to 4 weeks.

Once we kick off and get a clear picture of how your business currently handles its invoicing, our managed services team runs through the full set of requirements with you and takes it from there.

Which One Is Right For You?

If you're not sure which one to start with, it doesn't have to be a big commitment upfront.

Many businesses begin with the lighter direct upload PDF option to get compliant quickly (2 working days on average).

If you're weighing these options against what your ERP, POS, or e-commerce platform can already do, we're happy to walk through it with you!

Get in touch with us and we'll help you figure out the fastest path to e-Invoicing compliance. Let’s speak!